graphpad prism 5 mac vs. prism 4 pc troubleshooting

When Prism does not find a preference file specific to the version running, it will look for an older one. The last digits in the paths below show the Prism version number, so can be adjusted accordingly. The location of the preferences file depends on which version of Windows you use, and which version of Prism. So to test the idea that a corrupt preference file is causing problems, delete or rename the preference file for all Prism versions. If it can't find that, it will try to load choices from the preference file of prior versions. To solve this problem, delete the Prism preferences file, whose name depends on which version of Prism you are running: Prism3.cnf (which shows up as 'Prism 3 speed dial file'!), Prism4.cfg, Prism5.cfg or Prism 6.cfgĮach version of Prism tries fist to load its own preference file. In very rare circumstances, this file can get corrupted and Prism can't even begin. When Prism starts, before displaying any dialog, it looks for a configuration file that contains your preferences, list of recently used files, user-defined equations, etc. If you are having trouble launching Prism 4, please submit your request at with your serial number and we will try to help. If you use a Mac, use these troubleshooting tips.īefore following the steps below, check that you have the current version and update if you don't. Here are some troubleshooting tips If Prism for Windows won't launch (won't even get to the Welcome dialog).

Graphpad prism 5 mac vs. prism 4 pc troubleshooting